Personal Development
Course short cuts
PRESENTATION SKILLS
PROBLEM SOLVING TECHNIQUES
TECHNIQUES OF INSTRUCTION
TELEPHONE TECHNIQUES
TIME MANAGEMENT
PRESENTATION SKILLS
PROBLEM SOLVING TECHNIQUES
TECHNIQUES OF INSTRUCTION
TELEPHONE TECHNIQUES
TIME MANAGEMENT
PRESENTATION SKILLSreturn to top |
| The ability to give effective presentations not only adds credence to the message but also enhances the professional credibility of the presenter. Delegates will learn how to prepare, plan and effectively deliver presentations |
| Course Duration : 2 days |
| Dates Commencing 20 July 2010 09 November 2010 |
| Member : £350 Non-member : £390 |
| Fee includes luncheon, coffee, tea and biscuits. |
| If you are interested in making a booking on this course please click here |
PROBLEM SOLVING TECHNIQUESreturn to top |
| This two day course gives an opportunity for managers and staff to review their problem solving and decision making style. The course teaches delegates new and established methods of problem solving techniques. |
| Course Duration : 2 days |
| Dates Commencing 01 June 2010 05 October 2010 |
| Member : £350 Non-member : £390 |
| Fee includes luncheon, coffee, tea and biscuits. |
| If you are interested in making a booking on this course please click here |
TECHNIQUES OF INSTRUCTIONreturn to top |
| Designed for people who have to occasionally give instruction and training to equip them with the necessary skills and confidence to instruct. |
| Course Duration : 1 day |
| Dates Commencing 14 April 2010 12 August 2010 07 December 2010 |
| Member : £175 Non-member : £195 |
| Fee includes luncheon, coffee, tea and biscuits. |
| If you are interested in making a booking on this course please click here |
TELEPHONE TECHNIQUESreturn to top |
| This half day course will help delegates understand the impact of voice and tone and the importance of presenting a positive and professional image. Confidence in handling difficult callers; how to identify and appreciate the needs of the caller. |
| Course Duration : half a day |
| Dates Commencing 06 May 2010 05 August 2010 04 November 2010 |
| Member : £105 Non-member : £120 |
| Fee includes luncheon, coffee, tea and biscuits. |
| If you are interested in making a booking on this course please click here |
TIME MANAGEMENTreturn to top |
| Organise your time to increase levels of productivity and understand the techniques and principles of time management. Plan effectively with clear priorities and delegate effectively to improve personal productivity. This one-day course does not promote a specific method or system of managing time, but explains various approaches that can be adopted. It will help delegates to develop their own approach that will ensure that they work more efficiently, rather than harder or longer. |
| Course Duration : 1 day |
| Dates Commencing 01 April 2010 17 June 2010 17 November 2010 |
| Member : £175 Non-member : £195 |
| Fee includes luncheon, coffee, tea and biscuits. |
| If you are interested in making a booking on this course please click here |
OTHER PERSONAL DEVELOPMENT COURSES WE CAN OFFER
- Communication Skills
- Motivation skills
- Team Building
- Customer Service
- Interpersonal Skills
- Personal Organisation
- Facilitation Skills
- Negotiation Skills
Please contact us for further details.
For further information please telephone 01527 60890 or alternatively complete our enquiry form.